Question 1

Is Payment Necessary Before Service? If so, Why?

Accepted Answer

Yes, we require a 15% deposit to schedule services. According to our Terms & Conditions, failure to provide 24-hour advance notice of cancellations may result in a later rescheduled date and/or the loss of your deposit fee.

Question 2

Do You Offer Same-Day Detailing Service

Accepted Answer

If you call in, we will try our best! However, we are often booked in advance so it may be difficult to book something on the same day. On average, you can expect to receive an appointment within 24 - 48 hours!

Question 3

How Can I Schedule an Appointment?

Accepted Answer

Our goal is to make this as straightforward as possible. Simply click on the “pricing” button, and it will take you to a page where you can view pricing, make appointments, change an existing appointment, or cancel an appointment if need be.

Question 4

Where Are You Located?

Accepted Answer

We come to your location, whether your home or work and service the vehicle while you are comfortable in your own environment. If you'd like to drop the vehicle off we also have a Detail garage in Matawan.

Question 5

What Equipment Do You Use?

Accepted Answer

We come equipped with almost every tool needed to detail a vehicle. We have all of the large equipment (vacuums, steamers, pressure washers) and Bespoke chemicals & tools that a Detail shop would have.

Question 6

Is Water and Electricity a Necessary Requirement for All Details?

Accepted Answer

Yes, we need a water source within 75 feet of the vehicle before servicing. Our quiet in-van Generator provides power. Please notify us if sound is an issue before the appointment and we will accommodate.

Question 7

What Is the Price Range for a Detail?

Accepted Answer

The price of the vehicle service will vary based on the auto detailing service selected, the size/condition of the vehicle, and add-ons you would like applied as well. You can see current prices on our services page or by booking now.

Question 8

How Long Does the Average Detail Take?

Accepted Answer

On average, we recommend to allow 4 hours for a detail. Our customers typically order the Full Detail or Works Detail Packages, which are the services that require the most time. Service time can take up to 6 hours or as little as 2 hours. This is all dependent on the package and condition of the vehicle being worked on.

Question 9

Do I Have to Be Present for the Detail?

Accepted Answer

Nope! Having someone present for the detail is not necessary. As long as certain criteria are met (water source, doors unlocked, everything within 100 ft of each other), Just be sure to arrange your payment if you aren't going to be present for in-person payments.

Question 10

Will the Detailer Need Anything From Me?

Accepted Answer

We need the following to book your appointment: Full Name, Email,  Contact number, address where the vehicle is being serviced, auto detailing service package selected, size of the vehicle, and any add-ons requested.

Upon arrival, you, the customer, will need a water source within 75 feet of the vehicle and the keys to the vehicle. If water supply is an issue please call us directly to book or select In-shop services to drop your vehicle off at our Detail garage in Matawan.

Question 11

Do You Restore Headlights?

Accepted Answer

Yes! This is a common request and we can add it to any detailing service for $150. Book now to get your car looking great.

Question 12

Do You Offer Engine Bay Cleaning?

Accepted Answer

Yes! This is a common request and we can add it to any detailing service for $99. Book now to get your car looking great.

Question 13

Can You Restore Paint And/or Paint Damage?

Accepted Answer

Yes, we can remove minor scratches and scuffs, restore the clear coat with wax so it's ready to take on all weather conditions and polish the exterior to a brilliant shine. See our Paint Correction page for more details and to schedule a service.

Question 14

Do You Offer Wax, Polish, or Buffing as a Service?

Accepted Answer

Our “Works” Full Detailing service includes a wax polish, which is great for most vehicles. However, you may need a Paint Correction service to address deep scratches, swirls, chipped paint, or oxidation.

Question 15

What Does “Deodorizer” Do?

Accepted Answer

Deodorizer is a solution that eliminates odors and doesn’t simply cover them up with a nice fragrance. Our special chemicals, derived from the commercial carpet cleaning industry, blend perfectly with many “foul-odor” molecules such as sulfides, amines, and mercaptans. This chemical change affects only foul odors, leaving fresh, pleasant fragrances untouched. Our odor treatment is effective on many foul odors but extremely effective on cigarette and cigar odors.

Question 16

What Is a Clay Bar?

Accepted Answer

Auto Detailing Clay Bars are engineered resin compounds used to remove microscopic contaminants from the surface of your car's paint, glass, fiberglass, and metal. It is recommended that you perform a clay bar treatment on your vehicle at least once or twice per year to keep the paint healthy and help Wax adhere.

Question 17

What Is Tire Dressing and Interior Conditioning?

Accepted Answer

Tire dressing is a product applied to tires to make them look shiny, clean, and new. Car enthusiasts and Detailers alike use tire dressing regularly. Tires and wheels are critical to a car's overall appearance, yet they are often overlooked.

Interior conditioning is the last step of service. When applied properly to plastics and leather, the solution creates a protective layer that also has a new car-like shine. Before any of our Detail services, we always confirm what type of shine you prefer inside your vehicle: “E.g.” Shiny, Satin, or No Shine.

Question 18

How Often Should I Wash / Detail My Vehicle?

Accepted Answer

It depends on your vehicle maintenance & driving habits. Many of our customers get their car detailed 2-3 times a year. Other customers love our monthly Membership Program because we keep their car in great shape throughout the year while they enjoy exclusive discounts & rewards.

Question 19

How Often Do I Need to Polish / Wax My Vehicle?

Accepted Answer

Wax is more than just a shiny look. It protects the paint from everyday damage like sap, road splatters, sun damage, oxidation, water damage, and so on. It is recommended to wax 2 - 3 times per year. A clay bar is also recommended every time you wax to remove leftover dirt and grime that a regular wash cannot remove.

Intensive Detailing

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